Consumer Data Right Policy
About this policy
'We', 'us' and 'our' refer to Nano Platform Pty Ltd (ACN636165 501) (Na businesses.
This policy provides information on your rights under theCompetition an the Competition and Consumer (Consumer Data Right) Rules 2020(CDR
This policy will explain what your CDR data is, how you canaccess your make a complaint, if necessary.
Please refer to our Privacy Policy found at https://www.nano
more information on our commitment in respect of thepersonal informatio information) we hold about you and what we do with thatinformation.
What is the Consumer Data Right (CDR)?
The Consumer Data Right (CDR) is a law created by the CDRframework consumers the right to access data relating specifically to theconsumer ( allowing us to share your CDR data with others and correcting your CDRdata recipient, you may also ask us to collect your CDR data from a third (Lenders)may have a better understanding of your financial position by with other financialproviders.
The CDR regime will essentially make it easier for you tocompare produ better value and assist in financial management.
Access to your consumer data
To share your CDR data with a data accredited recipient, we requireyour You can do this by giving consent to the data accredited recipient on theithen be sent to us. Once we have received your consent, we will ask you discloseto the data accredited recipient.
The type of CDR data that we collect includes informationrelating to:
Income;
Expenses;
Liabilities;
Repayments;
Account balances and Account name.
Sharing your CDR data with Nano
We are a data recipient, we will collect CDR data on behalf ofLenders who are accredited organisations and share your CDR data back to the Lendersand other financial institutions only when you allow us to do so, and we won't chargea fee. As an accredited data recipient, you can consent to sharing your CDR datathat other financial providers hold on you, with us. Although you do not have toconsent, allowing us to obtain your CDR data held by other financial providers willallow us to provide a better view of your overall financial position to providea tailored experience to suit your needs and requirements. Your consent will remainvalid for 12 months. Occasionally we may ask for your consent to renew the shareddata.
If you want us to immediately stop holding your CDR data, pleasecontact the Lender. If you have asked us to stop, or the consent to share yourCDR data has expired, we will delete the collected data, unless we are legally requiredto hold or keep copies of it.
Please refer to our Privacy Policy to understand how wecollect, store and manage the data we hold.
Can I correct errors in my consumer data?
If any CDR data is inaccurate, out of date or misleading, wecan correct the data that we hold about you during the application process by contactingus or the applicable Lender. Once your loan application has been completed, youwill need to contact the applicable Lender to have this corrected.
If we receive a notice to correct, we will, within 10business days of receiving your request, let you know in writing if we correctedyour CDR data or notified the Lender to do so. We may also provide you with reasonsas to why we thought a correction is unnecessary. If we can't correct the CDRdata, we will provide you with reasons and or direct you to the applicable Lender.If your request hasn't been resolved to your satisfaction, you can lodge a complaintwith us.
Complaints
If you are dissatisfied with the handling of your CDR data, youmay contact us at cdr@nanoplatform.comand provide details of your complaint. We will acknowledge your complaint withinseven days and aim to resolve the complaint as quickly as possible. We willprovide you with a decision within 30 days.
If you are dissatisfied with the response of our complaints officer,you may make a complaint to the Privacy Commissioner which can be contacted at www.oaic.gov.au or on 1300 363 992.
Further information
If you'd like further information about the way we manageyour CDR data or a copy of this policy (electronic or hard copy), pleasecontact us by email at cdr@nanoplatform.com.